This Privacy Policy describes how ppgames collects, uses, stores, shares, and protects the personal data of registered players and website visitors. It is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements. By using the ppgames platform, you consent to the practices described in this Policy.
LAST UPDATED: 01 JAN 2026
Summary for Filipino players: ppgames takes your privacy seriously. We collect only the personal information needed to run your account, process your GCash or bank payouts, comply with PAGCOR's Know Your Customer requirements, and keep the platform secure. We do not sell your personal data. We do not use it for advertising beyond ppgames itself. You have clear rights under Philippine law to access, correct, delete, and object to our use of your data — and this Policy explains exactly how to exercise them.
This Privacy Policy ("Policy") applies to all personal data processed by ppgames in connection with the operation of the ppgames online casino and sports betting platform accessible at ppgames.win ("the Platform"). It covers all registered account holders, visitors who browse the Platform without registering, and any person whose personal data ppgames processes in connection with account creation, identity verification, payment processing, or customer support.
This Policy should be read alongside the ppgames Terms & Conditions and any applicable game-specific or promotional terms. By creating a ppgames account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
ppgames is committed to processing personal data in a manner that is lawful, fair, transparent, proportionate to the purposes described, and consistent with the rights of data subjects under Republic Act No. 10173 (the "Data Privacy Act of 2012") and its Implementing Rules and Regulations issued by the National Privacy Commission of the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller in respect of data collected through the ppgames Platform is:
Any queries regarding the processing of personal data, requests to exercise data subject rights, or privacy-related complaints should be directed to the ppgames Data Protection Officer via the support email address above.
ppgames collects the minimum amount of personal data necessary to deliver the services outlined in the Terms & Conditions and to comply with applicable legal and regulatory obligations. The categories of personal data we collect are as follows:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, PAGCOR KYC compliance, age verification |
| Contact Data | Philippine mobile number, email address (if provided), residential address | Account communication, OTP delivery, support, regulatory correspondence |
| Financial Data | GCash account reference, PayMaya reference, bank account name (not number), transaction history | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type and OS, browser type, session tokens, login timestamps | Security monitoring, fraud prevention, session management |
| Gaming Data | Game history, bets placed, winnings, session duration, responsible gaming settings | PAGCOR reporting, responsible gaming monitoring, dispute resolution |
| Usage Data | Pages visited, navigation paths, feature usage, time on platform | Platform improvement, aggregated analytics (non-identifying) |
| Communications Data | Support chat transcripts, emails received, feedback submitted | Customer support, dispute records, quality assurance |
We do not collect: ppgames does not store full payment card numbers, full bank account numbers, GCash PINs, or PayMaya PINs. Payment transactions are processed through the respective payment gateway providers; only transaction reference data is retained by ppgames. We also do not collect biometric data beyond what may be voluntarily submitted as part of KYC identity documents.
ppgames collects personal data through the following means:
ppgames processes personal data on the following legal grounds as recognized under the Data Privacy Act of 2012 and its Implementing Rules:
ppgames uses the personal data it collects for the following purposes:
No data selling: ppgames does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Personal data shared with third parties is limited to what is necessary to operate the platform and comply with legal obligations, as described in Section 7 below.
ppgames does not share your personal data except in the following circumstances:
ppgames is required by PAGCOR licensing conditions and Philippine law to provide gaming activity reports, player identification data, and financial transaction records to PAGCOR and, where required, to the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any court or authority of competent jurisdiction. Such disclosures are made strictly in compliance with applicable law and do not require your separate consent.
To process your deposits and withdrawals, ppgames shares the minimum necessary payment reference data with GCash, PayMaya, BDO, BPI, Metrobank, and cryptocurrency network service providers. These providers have their own privacy policies and are separately regulated in the Philippines. ppgames does not share gaming history or identity documents with payment processors beyond what is required to process a transaction.
ppgames may engage third-party identity verification services to assist with PAGCOR KYC compliance. Identity documents and verification results are transmitted securely to these providers solely for the purpose of identity validation. KYC providers are bound by data processing agreements that prohibit secondary use of your data.
Third-party game studios integrated into the ppgames Platform (including Pragmatic Play, PG Soft, Evolution Gaming, and others) receive a player session identifier and game activity data. These providers do not receive your full identity data, payment information, or contact details. Game provider data processing is governed by applicable provider agreements.
ppgames may engage data processors for hosting, security monitoring, customer support tooling, and analytics. All such processors are bound by data processing agreements consistent with the Data Privacy Act of 2012 and may not use your data for any purpose beyond the specific service they provide to ppgames.
No cross-selling: ppgames does not share your personal data with other gambling operators, affiliate marketers, or advertising networks for the purpose of direct marketing by those third parties. ppgames operates its own first-party marketing only.
ppgames uses cookies and similar tracking technologies on the ppgames.win website to support platform functionality, maintain your login session, detect fraud, and gather aggregated usage analytics. The categories of cookies used are:
You can manage or delete cookies via your browser settings at any time. Note that disabling strictly necessary cookies will affect your ability to log in and use the Platform. ppgames does not use third-party advertising or retargeting cookies.
ppgames retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in a manner consistent with the National Privacy Commission's guidelines on data disposal.
ppgames implements technical and organizational security measures proportionate to the sensitivity of the personal data it holds and the risks associated with its processing. These measures include:
Notwithstanding these measures, no data transmission over the internet or data storage system can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in risk to the rights and freedoms of data subjects, ppgames will notify the National Privacy Commission and affected account holders in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data ppgames holds about you. To exercise any of these rights, contact ppgames at [email protected] with your request and sufficient identification information. ppgames will respond within fifteen (15) business days.
Know how your personal data is being collected and processed — which this Policy fulfils.
Request a copy of the personal data ppgames holds about you and information about how it is being used.
Request correction of inaccurate, incomplete, or outdated personal data held in your ppgames account.
Request deletion of personal data where it is no longer necessary, subject to legal retention obligations ppgames must comply with.
Object to processing of your data based on legitimate interests, including direct marketing communications from ppgames.
Receive a structured, machine-readable copy of your personal data that ppgames holds for transfer to another service where technically feasible.
The ppgames Platform is strictly for individuals aged twenty-one (21) years and older in accordance with PAGCOR regulations. ppgames does not knowingly collect personal data from individuals under the age of twenty-one (21). If ppgames determines that an account holder is under twenty-one (21) years of age — whether through KYC verification or otherwise — the account will be immediately closed, the associated balance forfeited per the Terms & Conditions, and any personal data collected will be deleted in compliance with applicable law.
Parents or guardians who believe a minor has registered an account at ppgames should contact [email protected] immediately with relevant details so that the account may be identified and closed without delay.
ppgames's primary data processing operations are based in the Philippines. In certain cases — for example, where ppgames engages a game provider or KYC service provider whose servers are located outside the Philippines — your personal data may be transferred to and processed in another jurisdiction.
ppgames ensures that any cross-border transfer of personal data is carried out in accordance with Section 21 of the Data Privacy Act of 2012 and applicable NPC guidelines. This means that personal data transferred outside the Philippines is afforded a level of protection that is at least equivalent to the protections provided under Philippine law, either through contractual arrangements, the recipient country's adequate data protection framework, or other lawful transfer mechanisms.
ppgames reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, PAGCOR requirements, the services we offer, or our data processing practices. All updates will be published on this page with a revised effective date. Where changes are material, ppgames will provide notice to registered account holders via their registered mobile number or email address at least fourteen (14) days prior to the changes taking effect.
Your continued use of the ppgames Platform following the effective date of an updated Policy constitutes your acceptance of the revised terms. If you do not accept a material change to this Policy, you should cease using the Platform and request account closure in accordance with Section 10 of the Terms & Conditions.
Current version: This Privacy Policy is effective as of 1 January 2026. All previous versions of the ppgames Privacy Policy are superseded by this document.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or believe that ppgames has not handled your personal data in accordance with the Data Privacy Act of 2012, please contact the ppgames Data Protection Officer:
If your concern is not resolved to your satisfaction after contacting ppgames, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
These cards highlight the most important privacy practices at ppgames. They are summaries — the complete details are in the Policy text above.
Every piece of personal data transmitted to or stored by ppgames is protected with TLS 1.3 in transit and 256-bit AES encryption at rest — the same standard used by Philippine commercial banks for online banking.
ppgames does not sell, rent, or share your personal data with third-party marketers, data brokers, or other gambling platforms. Data shared with third parties is limited strictly to operational and regulatory necessity.
ppgames processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Your rights to access, correction, erasure, and objection are enforceable under Philippine law.
ppgames collects only the personal data necessary to operate your account, process GCash or bank payouts, and satisfy PAGCOR KYC requirements. No unnecessary data points are collected or retained beyond their legal retention period.
ppgames does not store GCash PINs, bank account numbers, or payment card details. Payment transactions are processed through the respective payment gateway directly. ppgames retains only the transaction reference needed for accounting and dispute resolution.
In the event of a personal data breach affecting your information, ppgames will notify you and the National Privacy Commission within the timeframes prescribed by NPC Circular No. 16-03, with full details of the nature of the breach and the steps taken.
PAGCOR-regulated. RA 10173 compliant. Your GCash data stays yours. 1,000+ games waiting.
Enter Casino Lobby Login to ppgames